Shipping and Returns
Our orders are fulfilled by K7 Music and are shipped from their warehouse in Austria. Austrian and German orders are shipped via GLS, rest of the world's orders are shipped via the Austrian post.
Estimated shipping times:
AT & DE: 1-3 working days.
EU: 2-5 working days.
Rest of World: 5-20 working days.
These are estimated times and cannot be guaranteed. While we expect the majority of deliveries to arrive within these times, delivery may take longer in some cases depending on your domestic shipping service or due to other circumstances beyond our control.
An order will be considered lost if still not delivered 4 weeks after the shipping date. If your order is lost or arrived damaged, please use the contact form to request a refund or replacement.